Acquisition & Retention

USE CASE

ACQUISITION|RETENTION

Measure acquisition, loyalty and the changing trends before they reflect on performance

ACQUISITION

Measure acquisition rates and get insight on which efforts are contributing to best results

CHURN

Track losses, set bounce rate metrics, visualize which stores within the chain are acquiring from existing customers

LOYALTY

Identify loyal customers, see when and how often they come back. Locate their favorite spots.

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Acquisition and Retention

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CHURN

Lost customers who are not visiting anymore

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LOYAL SHOPPER

Visits the store at least every month

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ACQUIRED

First time visitor to the store

Benefits

GOAL DEFINED PERFORMANCE

Customer driven organizations can track goals on behavior metrics and use actionable data to their advantage

CHAINWIDE BENCHMARKING

Easy comparison tools let businesses measure and compare their key performance indicators across locations.

DYNAMIC DATA QUERY

Instapio’s dynamic cloud engine provides further insight including loyalty behavior, churn rates and trend monitoring.

Resources

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