Queue Management

USE CASE

QUEUE MANAGEMENT

Manage queues with real time alerts, understand predictive patterns and manage operations and staff smoothly

IMPROVE STAFFING

Manage employee time slots and break times according to real time and predictive models that can be built easily on top of the platform.

OPTIMIZE FLOW

Manage the flow of people according to the optimized results. React in real time through alerts and notifications. Measure results from dashboard.

ENHANCE EXPERIENCE

Improve customer experience in crowded areas through functional queue management solutions. Visualize improvements in other related metrics.

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Queue Management

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MEASURE QUEUES

Measure average wait times and crowdedness over time

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OPTIMIZE STAFFING

Create staffing schedules according to crowdedness

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TRIGGER ALERTS

Create alerts based on wait times or crowdedness

Benefits

GRANULAR DATA COLLECTION

Instapio technology works with low-cost hardware options, allowing customers to deploy data collection points as liberally as they need. Manage each queue area uniquely.

NO USER ACTION NEEDED

No connectivity or app download is necessary to measure traffic. Passive and anonymous technology built to get fast actionable results.

BENCHMARK PERFORMANCE

Compare between different locations to show how operational improvements are effecting performances. Gain access to valuable information that can be used for optimization before problems occur.

Resources

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